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WE ARE CERTIFIED TO NSW EBIKE SAFETY STANDARDS

Frequently Asked Questions

Absolutely. Even at a lower price, you get full peace of mind. Your new eBike is covered by Tern's comprehensive manufacturer warranty, and the Bosch motor and battery system is fully backed by Bosch's warranty program.

Bosch is the gold standard for eBike drive systems. They offer a natural-feeling pedal assist, rigorously tested battery safety, and outstanding longevity. Plus, the system's smart diagnostics mean it can be easily serviced by certified dealers anywhere across Australia.

Yes! The Tern accessory ecosystem is designed to be highly versatile and backward-compatible. Whether you need a clubhouse for the kids, a front rack for groceries, or heavy-duty panniers, all standard accessories for these models remain available and fully supported.